Airports are rapidly deploying biometrics to improve security checks, such as with a new reservation lane Clear feeds, embarks, as discussed by an Amadeus expert, and other processes, even as self-sovereign identification looms as a potential radical change, as explained by a panel including a representative Evernym. Vision-Box is celebrating at Expo 2020, secunet has deployed the technology in three airports and Elenium has partnered to fulfill a contract with the US federal government.
The potential of digital ID in the hospitality and travel industry to be disrupted for the better by sovereign identity was highlighted at a recent CAPA Live event presented by the Center for Aviation.
TravelScrum Co-Founder and Chairman Gene Quinn described Self-Sovereign Identification (SSI) as “a great wave of change coming”, and said organizations can “ride this wave by swimming on it, greeting her and rolling gently over it as it heads for the shore, or you can get caught in the shore-break and let it consume you later.
Nick Price from the Decentralized Identity Foundation (DIF) and Jamie Smith from Evernym joined Quinn for the discussion.
Price, who is chair of the DIF Hospitality and Travel Special Interest Group, reviewed what SSI is. He compared SSI to TCP / IP in the 70s and 80s, HTTP and the browsers of the late 80s to the mid 90s, and the GSM and mobile revolution of the early 90s to the 80s, as generational disruptions. .
Smith then described the technology and how it works, in layman’s terms, referring to the example of using the IATA Travel Pass for international air travel.
Key features are the openness of the system, the centrality of the individual and their digital wallet as a data store, and the protection of privacy, according to Smith, and like Price, he thinks it will be disruptive as well. than the cloud and artificial intelligence. It will enable “new partnerships, ecosystems, products, customer experiences, which we have never seen before”.
Travel and hospitality today contains huge amounts of data, Price explains, but it is difficult to use because it is “dirty” and unreliable. Thus, companies present a target for data theft, but without taking full advantage of that data. If individuals provide their own verifiable profile, which they have kept current and accurate, to the travel provider, that service provider can guide them through the sales funnel without the costs and challenges associated with storing travel data. customer.
Smith noted that the verifiability that the data is genuine, that it applies to the person presenting it, that it has not been tampered with or revoked, means that credentials for lounge access , passport checks, baggage drop-offs and claims and health status, in one set of examples, can be shared directly by the consumer, enhanced by the capabilities of contemporary mobile devices.
Work continues to empower those who don’t have smartphones, Smith notes.
Travel ISS use cases the DIF Special Interest Group has worked on include soliciting offers to purchase a product or service, KYC processes, and managing travel disruption. , such as a passenger rescheduling a reservation while stuck on the tarmac.
TSA opens up clear booking lane
A special “reservation lane” for Transportation Security Administration (TSA) checks has been launched by Orlando International Airport, in partnership with Clear Reports, Travel + Leisure.
Passengers choose from the available time slots and are given a QR code to present to go through TSA checks at that time.
A similar TSA reservation system not involving Clear was unveiled at Seattle-Tacoma International Airport earlier this year.
“The proliferation of biometrics is definitely around the corner,” TSA chief innovation officer Dan McCoy told Travel Weekly. Biometrics and mobile devices will make the wearing of traditional identity documents optional, McCoy says, as airports and authorities scramble to “check at high speed.”
He also believes that most carry-on baggage won’t need to be screened anytime soon, due to advances in artificial intelligence and international data sharing.
One of the changes TSA made during the pandemic, McCoy notes, is to transform the credential authentication technology (CAT) devices provided by Idemia to travelers, allowing them to insert their own travel permit. drive instead of handing it over to a TSA agent.
Vision-Box, Lufthansa all in progress
Vision-Box showcased its biometric technologies for smooth travel and automated border control as an example of Portugal’s tech sector at the ongoing Expo 2020 Dubai.
Pedro Pinto, the company’s global business development manager, spoke about his experience with biometrics projects in the Middle East, such as at Dubai International Airport.
Vision-Box is also one of the biometrics providers that Lufthansa has worked with in an attempt to enable the use of the technology in different sizes of airports and at different touch points, explains Patrick Sgueglia, Product Manager for Services. regulations and biometrics, to Future Travel Experience.
Sgueglia was speaking to the publication ahead of the FTE Global Biometrics and Digital Identity Summit, which will be held December 7-9 in Las Vegas.
He notes that Lufthansa works with other biometric providers, including Amadeus, SITA, NEC and Idemia.
“We are one of the first airline groups in the world to start investing in biometrics and we haven’t looked back since,” said Sgueglia. The result, he says, has been improved costs and revenues.
Lufthansa is also part of Star Alliance, which partnered with SITA and NEC on a contactless biometric platform earlier this year.
The airline plans to expand its deployment of biometric touchpoints at its Frankfurt hub and at airports in other countries.
Bulgarian airports ready for SEA with deployment of secunet biometrics
Biometric border control systems have been implemented at Sofia, Varna and Burgas airports in Bulgaria by secunet and its generalist partner SSARM to comply with the EU Entry / Exit System (EES), according to a report. company announcement.
The EES is slated for a May 2022 deadline, but the global semiconductor shortage could cause a further delay.
A total of 20 secunet easygates have been deployed at the three airports to capture facial biometrics and fingerprints of people entering the country and are now in use. Eight easykiosks for the biometric pre-registration of travelers from third countries and 66 easytowers secunet and fingerprint scanners have been deployed at fixed border control posts.
“The Bulgarian Ministry of Interior has implemented a secure and efficient border control strategy at the airports of Sofia, Varna and Burgas with the turnkey solution of the Secunet Border Gears product portfolio, which is a milestone towards EES compliance and therefore towards the future ”concludes Marco Breitenstein, Head of Homeland Security at secunet.
Biometric boarding restrictions
According to Thomas Landgrebe, R&D manager at Amadeus ICM Airport Technics, contemporary automated boarding systems based on facial biometrics struggle with disorganized lines or a lack of space between people.
Writing in an article on LinkedIn, Landgrebe argues that creating the proper spacing dramatically increases the time the process takes, thereby reducing its benefits. Problems can also arise when the next passenger in the line looks away, while the next one looks directly at the camera.
Amadeus has responded to this situation by developing custom biometric hardware and software that tracks the precise 3D position of passengers as they approach. This, he says, reduces the need for precise separation, eliminates the need for airline agents to organize queues, and even allows passengers to approach gates more naturally.
Elenium partners on a disease screening solution
Elenium Automation has entered into a strategic partnership with Micro-X to act as a key contractor in the design and testing of a self-checking security portal to help fulfill a contract with the US Department of Homeland Security.
Micro-X won two contracts with DHS in September; one for a miniature x-ray baggage scanner and the other for the self-check security gate. The portal is housed in a cabin and consists of a multi-step, voice-activated filtering process, according to Elenium, which takes up one-twentieth of the total footprint of a conventional sequential lane. The plan is to integrate Elenium’s HealthGate technology into the Micro-X system to detect potential symptoms of infectious diseases.
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