Amazon has installed hand scanners in Whole Foods stores that allow shoppers to pay with a palm print. Here’s how they work.

  • Amazon installed hand scanners at whole foods that allow people to pay with their palm print.
  • The Amazon One system is being rolled out to seven Seattle Whole Foods stores.
  • The company first launched the new payment system last fall.

Amazon is installing a system that lets customers pay for goods with the palm of their hand at Seattle-area Whole Foods stores.

The company said the payment system, called Amazon One, would be available Wednesday at its Whole Foods store on Madison Broadway. The new system will be available in seven Seattle stores in the coming months.

The payment system works by scanning people’s palms to identify distinguishing features like wrinkles, veins and bones. An individual’s palm acts as a unique signature linked to their credit or debit card at participating stores.

Shoppers can sign up for the new payment system at an Amazon One kiosk or use one of the devices at Seattle’s Amazon stores.

The registration process takes about a minute, according to the company. It requires shoppers to insert their credit or debit card and place their hand face down on the palm reader.

The payment system uses biometric scanners.Amazon

The kiosk then goes through a series of prompts that associate the card with the individual’s distinct handprint. Customers can use both palms or even link their Amazon Prime account to their palm print, in order to get special Prime services at Whole Foods.

The company patented its Amazon One software in 2019. The new payment system was first introduced at the company’s Amazon Go stores in Seattle last fall. Since then, the Amazon One service has been added to several of its other stores, including Amazon Books, Amazon 4-Star and Amazon Pop-up.

Amazon said the palm scanner has several security measures to protect the identity of shoppers and the information is stored separately from other customer data.

“The Amazon One device is protected by multiple security controls, and palm images are never stored on the Amazon One device,” he said on Amazon’s website. “The images are encrypted and sent to a highly secure area that we have customized for Amazon One in the cloud where we create your palm signature.”

The palmprint may also be deleted if a customer chooses to deactivate their Amazon One ID or does not use the service for more than two years.


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